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Privacy Policy

Your Privacy.
Isondo Precious Metals respect’s your privacy. This policy serves to protect your privacy and sets out our company policy with regard to your personal information.

Personal Information.
While you use this website personal information of yours may be either collected by us or provided by you. Personal information includes any information by which you can be identified and which relates to you as an identifiable individual such as your name, physical and postal addresses, credit or debit card number, e-mail address, race, sex, age, internet address of the domain from which you are visiting.

Cookies.
We sometimes use “cookies” / We do not use “cookies”. “Cookies” are programs that we transfer to your computer’s hard drive. They enable us to identify your computer, to collect and store personal information, to improve interactivity, to identify your particular area of interest and to track pages you visit / If we are going to use “cookies” in future we will notify you in advance. The purpose of “cookies” is to enhance your future visits to our website. You can set your browser to notify you if “cookies” are to be transferred or to reject “cookies” but this may prevent your use of some of our web pages.

Use of Personal Information.
We and possibly other companies within our group use your personal information in the ordinary course of our business to provide you with our services and to improve our service to you by analysing it for trends. You can deregister yourself from our service at any time and thereafter we will not use your personal information.

Disclosure of Personal Information.
We are not in the business of selling personal information and therefore we will not disclose your personal information to anyone except as provided in this policy. We may for marketing purposes disclose aggregate statistics (information about the user population in general terms) about your personal information to our advertisers or business partners. It may be necessary for us to disclose personal information to suppliers, affiliates or agents in order to provide you with our services. Obviously we transmit and therefore disclose credit or debit card numbers to the relevant credit card company for the processing of orders. We do not store credit or debit card numbers. If we sell or transfer our business to a third party purchaser we may transfer your personal information provided the purchaser undertakes to use your personal information in accordance with this policy. We will obviously need to disclose personal information to employees of ours who require such information to do their jobs. There may be situations where the law requires us to disclose your personal information. In all other situations we will not disclose your personal information without giving you notice thereof and an opportunity to indicate that your personal information should not be disclosed.

Security of Personal Information.
Whilst we cannot guarantee the absolute security of your personal information we take all reasonable steps or measures to keep it secure by following security policies and rules. Personal Information which you transmit to us is encrypted via a secure socket layer (“SSL”) which is an accepted means of securing electronic information furnished over the internet. Kindly check the lock icon displayed in your browser to verify the existence of SSL and for information relating to our digital certificate. Our server is housed in a physically protected and secure environment and can only be accessed by authorised personnel. We back-up all your personal information on a regular basis.

E- Mail Monitoring.
We provide email addresses on the website which enable you to contact us. In order to check for viruses we reserve the right to monitor and inspect all material and information transmitted over our system.

Username and Password.
During the registration process you will be provided a username and password. It is your responsibility to maintain the confidentiality and security of your password.

Limitation.
We are not responsible for and give no warranties or make any representations in respect of the privacy policies or practices of linked or any third party websites.

Alteration to the Policy.
We reserve the right to alter this policy at any time by notifying you. You will be responsible for reviewing any such changes each time you access our website and your continued use of our website after changes have been posted online, constitutes your acceptance of this policy as modified by the posted changes.

Applicable Laws and Jurisdiction.
This policy shall be governed by and interpreted according to the laws of the Republic of South Africa and all disputes, actions and other matters in connection therewith, shall be determined in accordance with such laws.

Enquiries.
If you have any questions or concerns arising from this policy or the way in which we are handling your personal information, please contact us.